“We installed our first Travaini pump more than two years ago…and we haven’t touched it since.
Travaini liquid ring vacuum pumps have outperformed the others”.
David Maggs

PROBLEM
The company, a leader in the molded expanded polystyrene parts business, utilizes liquid ring vacuum pumps for mold evacuation.
The service life experience with two other manufactures of competitive liquid ring vacuum pumps was 1-1/2 yeas and less

SOLUTION
“Before we switched to TRAVAINI vacuum pumps, leaking shafts required frequent attention and then within a year and a half holes appeared in the pump bodies requiring more attention and expense.
The integrated design of the Travaini pump which is supplied standard with mechanical shaft sealing has saved our company both time and money.
Our future requirements for vacuum pumps will be filled with Travaini Pumps."

David Maggs, Plant Manager
Newdon Industries

In our Business having reliable equipment and minimizing down time is very important. As breakdown can result in lost production and revenue.

"Recently our Nash vacuum pump broke down. This left us in a situation that could have resulted in several months delay in getting the equipment fixed. Fortunately Premier Fluid Systems stocks Travaini Vacuum Pumps. We were able to pick up the pump the same day and install it over the weekend. Resulting in a minimum down time. To our pleasure the pump cost less than the cost to repair our old pump.

Since installing the pump it has performed without any trouble. It has actually allowed us to increase our production in that area. It’s comforting to know that if we do have a break down Premier Fluid Systems will provide a pump until ours is repaired.

In conclusion I would recommend Premier Fluid Systems to anyone who requires reliable equipment."

Sincerely,
WITCO CANADA INC.

B. Sowdaey
Plant Engineer

"Approximately two weeks ago I contacted you and placed an order with your company for a vacuum pump coupled with a twenty-horse motor.
You advised me the delivery would be within two weeks and today, two weeks later, the pump arrived at our Hospital. I should like to express my thanks to you for the extremely expeditious manner in which you and your company carried out this request of ours.

We gave you very basic information at very short notice and, more importantly, the delivery date that you promised us was in fact the delivery date the pump arrived.  On behalf of the Hospital I would like to express my thanks to you for this tremendous example of what we consider excellent customer service."

Yours truly,
V.F. Killen, Director
St. Joseph’s Hospital and Health Centre

“We have now been running our new Travaini vacuum pump for two months continuously for 24 hours, 6 days week. While 2 months doesn’t seem long to judge its performance, I would just like you to know how very please we are with it.
Buts most of all, I thank you for the concern and your great effort to provide me with a vacuum pump when I desperately needed one. You have no competition when it comes to supply and service. Your attitude and assistance to me when I needed help is to be commended.
I can assure you that my next pump or pumps will be Travaini, and a copy of this letter will be sent to our plant managers across Canada."

Again thank-you so very much.

Regards,

Frank Hudson
Maintenance Manager,
Innova Envolope

"We are very happy with the level of customer service and maintenance which we receive from Premier Fluid Systems."

Quality of product - Rating 1, Exceeds expectations
Service Reliability – Rating 1, Exceeds expectations
Delivery – Rating 1, Exceeds expectations
Price – Rating 2, Meets expectations
Overall Rating 1, Exceeds expectations

Robert
Frendel Kitchens

"All seems to be running well, no problems. Replacement pump was needed, we had it in 2 days. Repaired our pump in 1 week. Fast service, fast problem solving, great customer service”.

A. Giuliani